Ingram Micro Canada recently announced that it is now authorized as a Cisco Unified Computing Systems (UCS) C-Series Build-to-Order (BTO) distribution partner in Canada, and also announced the immediate availability of its Cisco-powered Hosted Collaboration Solution for resellers.
The new UCS designation enables Ingram Micro to stock, build, test and ship Cisco UCS C-Series servers to customer specification for authorized Cisco reseller partners throughout Canada. The configuration services will be managed by Ingram Micro’s dedicated Cisco-authorized technicians and completed in the distributor’s 25,000 square-foot configuration center in Mississauga, Ontario.
“Cisco is always looking to provide greater flexibility, more choices and world-class support to our reseller partners,” Scott A. Brown, VP of worldwide distribution sales at Cisco, said in a release. “By authorizing Ingram Micro Canada as a Cisco UCS BTO distributor, we’re working to accelerate product delivery, eliminate time-consuming steps in the configuration process, and ultimately, enable our mutual channel partners to provide better service to their end customers.”
Ingram Micro will hold inventory in an adjacent warehouse for various Cisco C-Series base bundles along with server components, like processors, memories, hard disks and adapters with a goal of reducing the time to market to less than a week for Canadian resellers. Prior to being shipped to end user customers or reseller partners, all UCS solutions will be configured to specification and then tested and certified in accordance with Cisco best-practice guidelines.
“Ingram Micro is invested in the technical, sales and business enablement resources our channel partners need to differentiate their services and deliver the utmost value to their customers,” Mark Snider, GM of Ingram Micro Canada, said in a release.
“Our dedicated and growing focus on higher value, advanced solutions, combined with our Cisco Business Unit, have uniquely positioned us to help our channel partners effectively sell and support custom Cisco UCS C-series solutions, as well as complementary technologies and services,” Snider said. “Unified computing solutions are a high-margin, high-growth technology category, and we’re committed to keeping our channel partners at the forefront of this opportunity.”
The North America services division of Ingram Micro also recently announced its Hosted Collaboration Solution (HCS), powered by Cisco, is now available to qualified Cisco channel partners across the U.S. and Canada.
The new Ingram Micro HCS offering is an end-to-end system that allows partners to create subscription-based, “as-a-service” offerings around Cisco Collaboration technologies including Cisco unified communications, customer collaboration and WebEx. It is featured on the Ingram Micro Cloud Marketplace.
“By design, Ingram Micro’s hosted HCS enables our mutual Cisco partners to successfully sell and deploy Cisco collaboration technologies and wrap additional services around these technologies to increase their value and recurring revenue potential,” Renee Bergeron, VP of managed services and cloud computing, Ingram Micro services division, North America, said in a release.
Ingram Micro is also taking advantage of the Cisco advanced services team to help its channel partners provision and deploy the solution, and to offer 24/7 service management, monitoring and Level 2 and Level 3 technical support.
“Cisco and Ingram Micro recognize the tremendous opportunity to offer cloud-based services through the channel as the demand for pay-as-you-go collaboration services grows,” Richard McLeod, senior director of worldwide partner collaboration sales at Cisco, said in a release.
“This new HCS service allows Ingram Micro to add value by reducing complexity associated with building and selling cloud collaboration solutions. In addition, offering collaboration services through Ingram Micro’s innovative Cloud Services Marketplace enables Cisco channel partners to provide choice to customers in terms of how they consume collaboration solutions, be it from the cloud, via a managed service, on premise or some combination.”